Welcome House

Welcome House is a local registered charity, set up in 2020, working across Hull and East Riding, offering welcome and support to asylum seekers and refugees to make them feel welcome, included and supported, in collaboration with Hull City Council, people, civil, business, charitable and public sector organisations, faith communities, volunteers and staff under the auspices of the Board of Trustees.

Welcome House will harness the skills and commitment of refugees and those seeking asylum as well as professionals and volunteers. We will be co-creating our services with partners and, most importantly, refugees and asylum seekers.

Our Values

Our interactions with others (including fellow team members, partners and service users) will always be respectful, compassionate, understanding and empowering:

We will treat others with respect, valuing their opinions and their experiences;

We always listen intently to our beneficiaries, their needs and aspirations, ensuring we aid communities to hear the true voice of asylum seekers and refugees arriving and living in Hull and East Yorkshire;

We have the courage to stimulate new conversations, constructively challenge existing services, frequently putting our resources where our mouth is, when looking to improve lives every day;   

We connect people, thriving as part of a consortium not looking to become the only answer, but frequently the glue that signposts and binds together collective solutions;

We empower continuous learning encouraging our beneficiaries to never stop learning, and we practice what we preach ourselves looking to learn from national best practice and ultimately continually strive to be that for asylum seekers and refugees now and in the future; and

Above all we deliver with compassion using our hearts as well as our minds when working with our beneficiaries; seeing people as individuals with all their strengths, experience, resilience and spirit, not defined by their migration status.  Understanding that each individual is unique, and that no process and principles can replace compassion, respect and above all humanity.